The 1 Role That Can Change Everything

podcast Mar 26, 2025
People Powered Business
The 1 Role That Can Change Everything
25:10
 

Hello and welcome to Episode 264 of the People Powered Business Podcast!

Today I have a question for you: What if I told you that your business could completely change with just ONE key hire?

So often I see business owners feel stuck in the day-to-day grind instead of leading.

They’re answering every question, fixing every problem, putting out fires.

They think hiring more people will fix it, but somehow, they’re still overwhelmed.

If this is you, the truth is there is a missing piece on your team. You’ve got growing pains, you know that, but you don’t know who to hire to solve it.

You could duplicate a role, and add another member to a key team, and that might stop the bottleneck there and let you service more customers.

You could create a role, and add skills to your team to improve your customer experience and reduce the need to outsource.

But neither of those solutions solve the key problem: they won’t stop you being overwhelmed, spending 10 hours + per week managing people and stuck in the weeds.

The role that will stop that is simple: it’s a buffer role.

In this episode I talk through the different types of buffer roles and which to consider when.


An Invitation

Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us - https://www.facebook.com/groups/hrsupportaustralia

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