Hello and welcome to Episode 240 of The People Powered Business Podcast.
Today we are continuing the conversation on performance reviews, but shifting to a sightly more practical, and sometimes challenging element of the review process – setting Key Performance Indicators – or KPIs as part of the review.
In this discussion I unpack the synergy between KPIs within Position Descriptions and at review time, and how they are both important.
We then look at the SMART goal setting framework as a great model to create KPIs using. Ensuring KPIs are specific, measurable, achievable, relevant and time bound is essential to crafting KPIs that are clear and aligned to the role, the individual and the business objectives.
Finally we discuss the importance of engaging employees in the KPI setting process to give them ownership over their goals and help to engage them in the future direction of their career.
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