The Latest from Kristy-Lee

Hello, and welcome to Episode 243 of The People Powered Business Podcast!

In today's episode, we’re exploring a topic that is no longer just a ‘nice-to-have’ for organisations but an absolute necessity—workplace flexibility. We’ve touched on some of the legalities and frameworks before, but today, we’re going to dive deeper into why flexibility is a critical component of retaining top talent.

What We’ll Cover

Last week, we revisited the foundations of workplace relations laws, including the National Employment Standards (NES), and one of the cornerstones of these laws is the right to request workplace flexibility. Interestingly, in our Facebook Group, a recent discussion around a redundancy situation brought up some really important questions around flexible working.

So, today we’ll address key aspects of workplace flexibility, including:

Understanding the legal side of flexibility – what the NES says about requests for flexible work.

Why flexibility is so important to employees ...

Hello and welcome to Episode 242 of The People Powered Business Podcast.

Today we’re diving into a fundamental piece of legislation that every small business owner in Australia needs to be aware of: the National Employment Standards, or NES.

If you’ve ever wondered what your minimum obligations are as an employer, or if you want to make sure you’re compliant with Australian employment laws, then today’s episode is for you. We’ll cover what the NES is, what it means for your business, and why it’s critical to understand the rights and entitlements of your employees under this legislation.

We start out by zooming up and taking a big picture look at the NES and where it fits into the industrial relations system, including who these minimum entitlements apply to.

We then take a deep dive into the 12 entitlements.

Finally I share some of the most common misconceptions I hear and share why compliance is so important for your business.

As always, I’d love you to join us inside our fr...

Hello and welcome to Episode 241 of the People Powered Business Podcast!

Today we are bringing you a discussion from the archives, that we featured back on Episode 128 of the podcast, and that has proven to be one of our most popular episodes yet!

In this discussion I am joined by Charissa Lim of Impact Persona to chat all things Psychometrics Assessments, especially in the recruitment process.

Charissa is a Certified Behavioural Consultant and DISC advocate who’s passionate about helping businesses gain first-hand insights into the people's behavioural traits through one of the world's most popular personality profiling tools.

She's on a mission to save businesses and hiring managers time and money - especially those who find psychometric assessment reports complex and not to mention, costly.

Working with hiring managers, recruiters and career coaches, Charissa has created a variety of bespoke DISC reports that are not only cost-effective but are also very simple to digest.

Peop...

Hello and welcome to Episode 240 of The People Powered Business Podcast.

Today we are continuing the conversation on performance reviews, but shifting to a sightly more practical, and sometimes challenging element of the review process – setting Key Performance Indicators – or KPIs as part of the review.

In this discussion I unpack the synergy between KPIs within Position Descriptions and at review time, and how they are both important.

We then look at the SMART goal setting framework as a great model to create KPIs using. Ensuring KPIs are specific, measurable, achievable, relevant and time bound is essential to crafting KPIs that are clear and aligned to the role, the individual and the business objectives.

Finally we discuss the importance of engaging employees in the KPI setting process to give them ownership over their goals and help to engage them in the future direction of their career.

As always, I’d love you to join us inside our free Facebook Group, HR Support for Austra...

Hello and welcome to Episode 239 of The People Powered Business Podcast.

Today we are continuing the conversation on performance reviews, but today we are focusing on retention – and looking at how conducting effective performance reviews improves retention and reduces turnover.

We kick off this episode by taking a look at some of the ways reviews create engagement and ultimately this drives improved retention. We look at reviews as development opportunities and aligning the right development plans with individuals career goals and objectives. We go on to look at the role of reviews in succession planning in your business and how it can highlight training and development requirements.

Finally we look at the feedback you receive as a business owner or manager in review meetings, and how taking this feedback and information to create positive change in your business plays a role in improving retention.

As always, I’d love you to join us inside our free Facebook Group, HR Support for ...

Hello and welcome to Episode 238 of The People Powered Business Podcast.

Today we are continuing the conversation we started last week on performance reviews, but today we are focusing on timing – and looking at how often you should be doing performance reviews.

We start today's episode by discussing how the regularity of reviews impacts engagement and productivity. I shared some statistics and data to help demonstrate this including:

An article from Cultureamp that found that “companies that conduct effective performance reviews are 30% more likely to meet their financial goals”.

Research from Gallup that found that “80% of employees who have received meaningful feedback in the last week are fully engaged”

And finally an article from Smartcompany referencing Gallup research that showed that conducting performance reviews boosts productivity by 56%!

We then looked out how to choose the right cadence and timing cycle for reviews in your business. The thing is, there is no one-size...

Hello and welcome to Episode 237 of The People Powered Business Podcast.

Today we are tackling a topic that I know many business owners struggle with, and that is conducting effective performance reviews.

Maybe you can relate. Perhaps you’ve found that your reviews aren’t very meaningful, or that you want it to be consistent – but time constraints get in the way. Maybe you aren’t sure what questions to ask, or you have managers in your business that need training on how to do them. Like many people you may be worried about how to do reviews that don’t result in a pay rise request, or you aren’t sure how to give specific feedback. Let’s face it, we know reviews can be anxiety provoking for everyone involved.

So today I am going to share with you why reviews are so important, the 5 most common mistakes I see business owners make when it comes to conducting reviews, and I’m encouraging you to take one action step towards implementing or improving your reviews.

As always, I’d love you ...

Hello and welcome to Episode 236 of The People Powered Business Podcast.

We talk a lot in business and leadership circles about our communication styles don’t we?

About how we deliver our message, how we give feedback, the words we use, our tone, pace, timing.

We talk a lot about talking, but less about listening, so that’s what we’re tackling today.

In today’s episode we look at why listening effectively as a leader is so important, I unpack the 4 types of listening as discussed in this HRM article and we look at how to adapt and leverage your style and the different styles to the occasion.

As always, I’d love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about what’s working for you and any challenges you might be having.

Join Here.

https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 235 of the People Powered Business Podcast!

Today I am delighted to be joined by guest expert Stacey Hughes from Stacey Hughes Co to talk all thing Meta and LinkedIn paid ad campaigns for your recruitment projects.

Stacey spent years learning how to craft compelling recruitment ad campaigns via Meta in her Allied Health practices, and now specialises in working with business owners to learn how to run profitable ads through her Fab Ads Club.

In today’s discussion we unpack:

• When Meta or LinkedIn ads can work for recruitment;
• The various strategies to consider;
• What types of content and visuals work best;
• Thinking about which platforms your ideal applicant is spending time consuming content on;
• What application processes work best;
• And much more!

If you’d like to connect with Stacey, her website is https://www.staceyhughes.co/homepage

Her Instagram handle is @staceyhughes.co

And you can find her on LinkedIn here - https://www.linkedin.com/in/...

Hello and welcome to Episode 234 of The People Powered Business Podcast.

Today we are answering a question from our listener Virginia who asks: "How do you pass on feedback regularly to let staff know they’re doing good (other than saying that… it gets repetitive and seems… contrary?) What are appropriate ways to show your appreciation?”

What a great question! To help answer this I am going to zoom up and look at:

• What are the different types of feedback we should all be giving our teams?
• Explore the different ways to deliver any feedback;
• Discuss what we should be giving feedback on;
• Unpack when is the best time to give feedback
• Then we’ll delve into the core of Virginia’s question and discuss the different ways to show appreciation to your team members;
• And we’ll finish of by discussing what matters to the employee when it comes to getting feedback.

Giving feedback is such an important part of a role as a leader within our business, and I loved this question because it f...