The Latest from Kristy-Lee

Hello and welcome to Episode 210 of the People Powered Business Podcast!

Today I am uncovering the #1 mistake I see business owners and leaders make when it comes to communicating effectively with their people.

Do sometimes you feel your team aren’t listening?

Maybe that your message is falling on deaf ears?

That you’re being super clear, but they genuinely don’t seem to get it;

Or maybe you know you could be clearer but don’t want to be bossy…

Likelihood is, you’re making this mistake.

In this episode we start by talking about why our communication matters so much before unpacking the key elements of effective communication – and how communicating well is about so much more than what we say.

Then we get into the mistake – and I share with you some simple strategies to translate what you are trying to say, into a way your team can and will understand, listen and take action.

An Invitation

Would you like to connect with other...

Mastering difficult conversations at work is an invaluable skill – especially for leaders – but do you know the ten most common types of difficult conversations?

While difficult conversations about performance management are definitely one of the most common types of difficult conversations we see in workplaces, they’re just the tip of the iceberg.

Business owners and leaders will encounter a wide range of challenging conversations with their teams, and knowing how to approach and navigate these difficult conversations is an invaluable skill. 

So, while performance dramas are undoubtedly a significant part of the landscape regarding difficult discussions, it's a mistake to believe that these are the only challenging conversations you'll have as a leader in business.

Why We Avoid Difficult Conversations at Work

There are many reasons why avoiding difficult conversations is bad for business, the most obvious being the creation of a toxic work environment...

Hello and welcome to Episode 209 of the People Powered Business Podcast!

Today we are answering a question that has come in from one of our listeners Lara. Lara’s question is: Lara’s question: how do you lead a team of young men when you’re an old fuddy duddy!?

To help unpack this further we start todays’ episode by looking to understand the different generations at work, and use McCrindle Research information to help us with that.

Then we discuss why a different generation doesn’t mean wrong or different, it’s just their lived experiences that has shaped them and how they approach work.

Finally we look specifically at leading younger generations in the workplace, and spotlight Gen Z who are currently aged 14 to 29.

The McCrindle Research tells us that Gen Z value approachable leaders who are clear communicators and display empathy.

They are focused on buying their own home and seeking financial freedom and they make decisions on their next role...

This is one of the topics I most often get asked about.

I see business owners, leaders and managers struggling with this one all the time: tackling difficult conversations with staff. Usually, this comes after a period of avoiding that difficult conversation which is what we’re going to spend a bit of time today looking at in depth.

We Are Conflict Avoiders

If you’re anything like me, conflict is not something you run headfirst toward with arms wide open to embrace - that’s exactly why tough conversations are hard.

That dreaded feeling in the pit of your stomach, sleepless nights, anxiety, avoiding the staff member and putting off THAT conversation, if not avoiding it entirely.

You are absolutely not alone.

It’s a Skill We Can All Learn

Even with my experience, I don’t like having these conversations either. I never have, and while I’m definitely better at tackling these tough conversations, it doesn’t mean I like it any more than I did...

Hello and welcome to Episode 208 of the People Powered Business Podcast!

Today we are talking about one of the most common frustrations I hear from business owners ‘my people aren’t listening to me’.

Have you ever felt that way? Maybe that you’re talking, but your message isn’t landing, or that you’re going around in circles, and it feels like you’re repeating yourself and nothing is changing.

In today’s episode we are discussing the signs and symptoms that we see when it looks like our people aren’t listening and I share with you the 3 most common reasons it can appear that your team aren’t listening.

Spoiler alert – all 3 things are on us! They are things we might be doing, or not doing – so are totally in our control to fix.

An Invitation

Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free...

One of the most common, and annoying, challenges we face as business owners is when we have a staff member who is frustrating us! Sound familiar?

It takes up headspace, energy, time, and ultimately distracts us from focusing on more positive actions and activities in our business.

It Can be Subtle

Often, we can clearly identify why we are so frustrated, but sometimes it more subtle, and even hard to put your finger on, and these are the trickier situations to manage. When we are clear on why we are frustrated, we can talk to the employee, articulate the problem, state what needs to change and work on a path forward. Whereas when the issue is more subtle and difficult to identify, it’s hard to know what to do. What ends up happening is the frustration builds, and often we lose sight of what we originally were reacting to, and everything starts to frustrate us when it comes to that team member.

The Importance of Clear Expectations

Fundamentally, when we are...

Hello and welcome to Episode 207 of the People Powered Business Podcast!

In today’s episode I am joined by award winning entrepreneur and wealth coach, Jackson Millan, who is also known as the Wealth Mentor.

Jackson is the author of international best-selling book ‘Enjoy The Journey: Creating Wealth & Living The Life You Desire’ which has been featured on best seller lists in 8 countries across 15 categories.

Jackson is an absolute master of profit and wealth for business owners and has helped his clients build over $2 billion in combined wealth. He specialises in helping 6 and 7-figure business owners who have a great business model and can make the cash but struggle to hold onto it. His signature solution called The Wealth Mastery Machine helps his clients automate and systemise their financial management so they can get confidence and clarity with their money and create financial freedom faster.

In todays’ discussion we discuss the concept of financial...

When managing staff tests your grip on reality

Put a group of strangers together in a room. Give them some constraints and take away certainty. See what happens. This is essentially what happens in many workplaces where strangers haven’t been nurtured into a team cohesively and consistently. Leave a dysfunctional team alone for long enough and you might eventually think you’re living within a horror story!

This is why leaders are so important in the workplace. The role and responsibility of leaders are to nurture their team members. It’s also to catch any issues that start out as weeds before they take firm root in company soil.

But how do you know when you, the leader, are the problem?

As leaders, it’s easy to absolve ourselves immediately and look outward for the issue. And sometimes it is an issue with a system, a process, a situation and another person. Sometimes it could be you. Developing a healthy sense of self-accountability is...

Hello and welcome to Episode 206 of the People Powered Business Podcast!

In today’s episode I am sharing some real life examples from our People Powered HR Members and Power Boss Coaching Clients who have revolutionised the way they lead and manage their teams, and the success of their teams, with just 1 thing.

Now this ‘1 thing’ might be different for everyone, and will differ depending on where you are at with your team growth journey. The key is though, it is possible to implement just 1 thing and it be a complete game changer in your business.

The examples I share today include finally starting performance reviews after 12 years, implementing a proven resume screening framework, stepping up and building confidence, focusing in on retention of staff and switching up your thinking when it comes to creating roles in your business.

I hope this episode gives you some inspiration to implement 1 new thing with your team that could be the game changer for you.

An...

We all know the feeling, we’re losing sleep, we’re avoiding the person at work, we’re angry, frustrated and tearing our hair out. We have an employee who is not performing, not showing up how we want them to at work or behaving in a negative way, a way that isn’t sitting right with you.

We can’t always quite put our finger on the exact issue, it’s just not quite right, but it’s wrong enough to be consuming our time and attention. Or maybe it is more obvious, but we feel like we’re going over the top if we bring it up – we don’t want them to feel like we are micromanaging them or pulling them up for something that feels petty and insignificant (yet the fact that it’s consuming our time and attention does in fact mean that at some level it is significant to us).

So, we tolerate it, whether it’s behaviour, attendance, performance or something else, we tolerate it. We think maybe it’s not that...